For clients
Client FAQ
Questions about services, booking and the studio in Downtown Calgary.
How do I book an appointment?
Click the Book Appointment button, choose the service you need, select an available date and time, and complete your booking. A valid credit or debit card is required to reserve your appointment.
How should I prepare for my appointment?
No special preparation is required. Please do not do your own manicure or pedicure beforehand. On the day of your appointment, avoid applying creams, oils, hand/foot masks or other moisturizing products to the area being treated.
What is a dry (e-file) pedicure?
A dry e-file pedicure is a modern pedicure technique performed without soaking, keratolytics or chemical callus removers. Specialized professional tools and abrasives are used to work precisely with the skin and nails, creating a clean, smooth and long-lasting result.
How long do gel extensions last?
Gel extensions are generally designed to be worn for approximately 3 weeks before maintenance/refill. Actual wear can vary depending on nail growth, lifestyle and aftercare.
Do you remove gel or extensions from another salon?
Yes. Product applied by another nail technician or salon can be removed, but an additional removal fee applies.
What if I break a nail and need a repair?
If you break a nail within 3 weeks of your appointment, please message me on Instagram and I'll try to find a suitable time for a repair. After 3 weeks, individual repairs are no longer offered and you'll need to book your next regular appointment/refill.
What is your cancellation policy?
Your appointment time is reserved exclusively for you. Cancelling or rescheduling with less than 24 hours' notice applies a fee of 50% of the booked appointment value; less than 8 hours' notice, or a no-show, applies 100%. These fees compensate the studio for the reserved time — they are non-refundable and cannot be transferred to a future appointment.
Where is the studio located?
NK Pro Nails
777 8 Avenue SW, 23rd Floor
Calgary, AB
By appointment only.Get Directions ↗
Do you offer e-file manicure in Calgary?
Yes. E-File Manicure is offered at the Downtown Calgary studio — detailed e-file cuticle work and nail prep, from $50. It can be booked on its own or added to gel extensions or an overlay.
Is e-file manicure the same as “Russian manicure”?
“Russian manicure” is a term often used online for detailed e-file cuticle work. At NK Pro Nails the service is listed as E-File Manicure.
Do you offer gel nail extensions in Downtown Calgary?
Yes. Gel nail extensions are built on dual forms at the Downtown Calgary studio — a new set from $125, refills from $90.
Do you offer dry pedicure for cracked heels?
Yes. The dry (e-file) pedicure works precisely on cracked heels, calluses and hard skin without soaking. A heels-only option is available from $55.
Is NK Pro Nails a private studio or a walk-in salon?
NK Pro Nails is a private, appointment-only studio in Downtown Calgary. There are no walk-ins — every appointment is booked in advance.
Is the studio appointment only?
Yes — the studio runs by appointment only, so your time is reserved just for you. Book through the Book Appointment button; a valid card is required to reserve.
How much is a dry pedicure, manicure or gel extension?
Starting prices (CAD, GST not included): E-File Pedicure from $90, E-File Manicure from $50, gel nail extensions from $125 for a new set. Full pricing is on the Book Appointment page.
Book in Downtown Calgary
By appointment only. A valid card is required to reserve your time.
Book Appointment ↗